FAQ

FAQ:

How secure is your store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal

 

Do you ship to my country?

We sure do! if you have a postal address we can ship it to you

I have just placed my order, how long will it take to be delivered?

All orders are sent out within one working day. Orders within the USA should arrive within 3-4 working days. All OVERSEA orders should arrive with 7-14  working days

What is your returns policy?

If you are unhappy with your order for any reason return it in its ORIGINAL CONDITION to the address provided on the returns slip within 7 days to receive a full refund. Items that have clearly been worn or soiled will not be refunded.

I haven't received my order, where is it?

If it has been longer than the expected delivery time and you still haven't received your order please contact us by clicking the "CONTACT" tab at the top of the page ASAP.

If you have any other questions at all please feel free to contact us by using the CONTACT tab at the top of the page

I'm having trouble getting my order sent to a different address to my billing address

If you don't have a PayPal account then the option to have your order sent to an alternate address is not available. Although you can place your order and then contact us with your Name, Order number and preferred address using the CONTACT form on the contact page.

Wholesale?

Please email us concerning wholesale infogwear@gmail.com